FAQ

Kandy by Tuktuk offers personalized and guided tuk-tuk tours around Kandy, Sri Lanka. Experience the city in an exciting, eco-friendly, and local way with a comfortable tuk-tuk ride! Our friendly drivers are also knowledgeable guides who will take you to the city's most famous attractions, as well as some hidden gems.

At Kandy by TukTuk, we offer a variety of tours to suit different interests, including city tours where you can visit major attractions like the Temple of the Tooth and Kandy Lake, cultural tours that dive into the rich history of the area, nature tours showcasing the beautiful landscapes, waterfalls, and hilltops surrounding the city, as well as customizable tours where we tailor the experience to your preferences. Whether you want a short ride or a full day of exploration, we can create the perfect tour for you!

Our tours typically range from 6 to 12 hours, depending on the tour package you select. We also offer half-day and full-day tours for those who wish to explore Kandy in more depth.

Booking is easy! You can book your tour in advance through our website, by phone, or via email. subject to availability.

Yes! All our tuk-tuks are private, meaning you can enjoy a personalized experience just for you and your group. We cater to individuals, couples, families, and larger groups. Simply let us know the number of people in your party when booking, and we will arrange a suitable tuk-tuk for you.

Our drivers speak English. If you need a driver who speaks a specific language, please let us know when booking, and we’ll do our best to accommodate your request.

Yes! Our tuk-tuks are regularly maintained for safety and comfort. our drivers are experienced and follow safe driving practices. We also ensure that the tuk-tuks are well-ventilated and provide a smooth ride, so you can enjoy your tour in comfort.

Yes, we welcome guests of all ages! We can tailor the tours to ensure that everyone is comfortable. If you have young children or elderly travelers in your group, just let us know, and we can adjust the itinerary to ensure a relaxed and enjoyable experience.

If you need to make changes to your booking, please contact us at least 24 hours before your tour. We'll do our best to accommodate your requests, but please note that changes may be subject to availability.

Kandy's weather can be unpredictable! If it starts to rain during your tour, we’ll provide an umbrella to keep you dry. If you prefer to reschedule or cancel due to weather conditions, please contact us, and we’ll do our best to accommodate you.

it is appreciated if you’re happy with the service. Our drivers work hard to ensure you have a great experience and will be grateful for any tips you wish to give.

For most tours, we recommend wearing comfortable clothes and shoes suitable for walking, especially if you plan to visit temples or the Royal Botanical Gardens. Don’t forget your camera to capture the stunning sights, and bring long cloth if you are visiting cultural sights.

Yes, we offer online payment options for your convenience. Alternatively, you can pay in cash at the time of your tour, either in Sri Lankan Rupees or USD. If you choose to pay by card, please let us know beforehand.

We occasionally offer special promotions or discounts. Be sure to check our website or follow us on social media for the latest updates. We also offer group discounts for larger parties.

You can contact us via: Phone: +94 755 207 255, Email: Tuk@kandybytuktuk.com or Social Media: Follow us on Facebook and Instagram for updates and promotions!.